Shipping & Returns
SHIPPING POLICY
WynnPharm offers Free Standard Shipping on all orders over $75 in the continental United States. To simplify the order processing, we provide a flat shipping and handling fee for all orders placed online or on the phone. Flat rate shipping carrier type is determined by WynnPharm (i.e. USPS, UPS, FedEx, etc.). For all domestic orders, please allow 3 - 5 business days for delivery. For all Non domestic US orders (i.e. Hawaii, Alaska, Guam, etc.) please allow 5-10 business days. All international orders, including Canada, please allow 7-30 business days. All orders, including Expedited are processed within 24-48 hours. Please note, expedited orders are delivered in approximately 2 business days. All shipping times are not guaranteed. All orders placed on weekends will begin processing on the next business day. Expedited service does not include weekends/holidays. Please note, we currently do not ship to Belarus, Mexico, Nigeria and Ukraine. Please note that shipping fees do not include any customs or VAT fees that may occur.
RETURN POLICY
InvigoFlex honors a generous 90-day unconditional money-back guarantee on all products – no questions asked! Please allow 10 to 15 days for refunds. We do not issue refunds for products that are not returned, products returned after 90 days or shipping charges. Returns must be made to the place of purchase (i.e. invigoflex.com, Amazon.com, etc.). 90 day money back guarantee is only valid for one per person.
For a full refund on your products (not including shipping), please complete the following within 90 days:
1. Contact the place of purchase (i.e. invigoflex.com, Amazon.com, etc.) to get a Return Authorization Number.
2. Mail all containers (opened or unopened) to:
WynnPharm Inc.
Attn: InvigoFlex Returns
86 West Main Street
Freehold, NJ 07728
3. Include a copy of your order invoice. If you do not have a copy of your invoice, please include name, phone number, email and any additional information about your order.
4. Use UPS tracking or insured U.S. Mail to ensure proper delivery of your return. (optional)
Have a question about your return? Send an email to info@wynnpharm.com or call us at 1-800-214-9600 Monday through Friday from 9:00 am to 5:00 pm EST.
All Wholesale / distributor / reseller orders are final. No returns or refunds will be accepted.
